Privacy Policy

Last Updated: 4/16/2025

Introduction

At SendPaperMail.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to send physical letters and documents.

Please read this Privacy Policy carefully. By accessing or using our service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, use our service, or communicate with us. This may include:

  • Name and contact information (email address, phone number, mailing address)
  • Billing information (credit card details, billing address)
  • Account credentials (username, password)
  • Profile information (preferences, settings)
  • Communication content (letters, documents, messages)

Automatically Collected Information

When you access our service, we may automatically collect certain information about your device and your use of our service, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, actions taken)
  • Log data (access times, pages viewed, system activity)
  • Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our service
  • Process and complete transactions
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience and deliver content relevant to your interests

Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, and that of our users or others.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have certain choices regarding the information we collect and how it is used:

  • Account Information: You may update, correct, or delete your account information at any time by logging into your account settings.
  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
  • Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Children's Privacy

Our service is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@sendpapermail.com